Support
Questions, bugs, feedback — we typically respond within 24–48 hours.
Contact
General Inquiries
Troubleshooting
App won't launch or crashes
- Make sure your device is running iOS 16.0 or later
- Close the app completely and reopen it, or restart your device
- Check the App Store for an update
- If problems persist, delete and reinstall the app (note: this resets local data)
No sound or music (Bloopy Ball)
- Check that your device isn't in Silent Mode and the volume is up
- In the app's Settings, make sure Sound and Music are enabled
Progress or data not saving
- Don't force-close the app mid-session; make sure your device has free storage
- Habit Swipe: check that iCloud is signed in and enabled for the app if you expect sync
System Requirements
- Bloopy Ball: iPhone, iOS 16.0 or later, ~30 MB, no internet required
- Habit Swipe: iPhone, iOS 16.0 or later